Heng787 is fully committed to protecting the privacy and personal data of every Malaysian player. This Privacy Policy transparently outlines how we collect, use, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that guide how we handle the personal data of Malaysian players
All of heng787's personal data management practices fully comply with Malaysia's Personal Data Protection Act 2010. We ensure every aspect of data processing is carried out in accordance with the legal framework established by the Malaysian government.
All data transmitted between your device and heng787's servers is protected by industry-standard 256-bit SSL encryption. This covers login credentials, payment details via Touch 'n Go, GrabPay, DuitNow, and all communications within the platform.
Heng787 has never sold, rented, or traded players' personal data to any third party for marketing or commercial purposes, and never will. Your data belongs to you — we are merely its custodians.
As a heng787 player, you have full rights to access, correct, transfer, and delete your personal data. Data requests can be submitted to our privacy team and will be processed within 14 business days.
Malaysian players' personal data is stored on secure servers protected by multiple layers of security, including firewalls, intrusion detection systems, and regular backups. Both physical and digital access to our servers is strictly controlled.
In the event of a data breach affecting your personal information, heng787 is committed to notifying affected players within 72 hours of the breach being identified, in accordance with Malaysia's PDPA requirements.
This Privacy Policy explains how heng787 ("Platform", "We", "heng787") collects, uses, discloses, stores, and protects your personal data when you use the heng787.my website, mobile app, and all related services we provide to Malaysian players.
Your privacy is a priority at heng787. We understand that you are entrusting us with your personal information, and we take that responsibility seriously. This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised best-practice privacy principles.
Important: By using the heng787 platform, you agree to the collection and use of your personal information as described in this Privacy Policy. Please read this document carefully before registering an account.
If you have any questions or concerns about your data privacy at heng787, feel free to reach our privacy team by email at support@heng787.my. We are always happy to assist in Bahasa Melayu.
Heng787 only collects personal data that is necessary for legitimate and transparent purposes. Below are the categories of data we collect and the reason for each:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth | Account registration & KYC verification |
| Contact Information | Email address, Malaysian phone number | Account communications & notifications |
| Financial Information | Bank account number, e-wallet ID | Processing RM deposits & withdrawals |
| Verification Documents | MyKad copy, bank statement | AML compliance & identity verification |
| Account Information | Username, password (encrypted) | Account management & security |
When you use the heng787 platform, we automatically collect certain technical information for security and service improvement purposes, including:
Heng787 uses the personal data collected solely for the following purposes. We do not use your data for any purpose not listed here without first obtaining your consent:
You may withdraw your marketing consent at any time by clicking the "unsubscribe" link in any of our marketing emails or by contacting support@heng787.my. Withdrawing consent does not affect any data processing that has already taken place.
Heng787 does not sell, rent, or trade your personal data to third parties. However, in the following limited circumstances, we may share your data with trusted parties:
We work with service providers that help us operate the platform, including payment processors for Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
Heng787 may disclose your personal data to Malaysian government authorities, law enforcement agencies, or courts where required to do so under applicable Malaysian law, including AML and CTF (Counter Terrorism Financing) obligations.
Where necessary to protect the safety of other players, enforce heng787's Terms & Conditions, or prevent fraud, we may disclose relevant information to the appropriate parties.
Heng787 never shares your data with third-party advertising companies or data brokers. Any claims to the contrary are false and should be reported to us.
Heng787 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, or accidental disclosure:
While we take all reasonable steps to protect your data, no security system is entirely foolproof. You also play an important role in safeguarding your account by using a strong password and never sharing your login credentials with anyone.
The heng787 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Function | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and core platform functionality | Current session |
| Performance Cookies | Analysing usage patterns to improve the platform | 12 months |
| Functional Cookies | Remembering your language preferences and account settings | 12 months |
| Security Cookies | Detecting suspicious activity and preventing fraud | Current session |
You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the heng787 platform. For more information on managing cookies, refer to your browser's documentation.
As a heng787 player who is a Malaysian citizen or resident, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
You may request a correction of any inaccurate or outdated personal data at any time through your account settings or by contacting support.
You may request the deletion of your personal data, subject to any applicable legal retention requirements.
You may object to the processing of your data for direct marketing purposes at any time, without providing any reason.
You may request your data in a machine-readable format for transfer to another service provider.
You may request that we restrict the processing of your data in certain circumstances while your query or complaint is being resolved.
To exercise any of the above rights, send a written request to support@heng787.my with the subject line "Privacy Rights Request", along with a copy of your MyKad for identity verification. We will respond within 14 business days.
Heng787 retains your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, your data will be retained for the following periods:
Once the relevant retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you personally.
In certain circumstances, your personal data may be transferred to and stored on servers located outside Malaysia. This may occur in the context of cloud service providers or specific technical infrastructure that we use.
Should such a transfer occur, heng787 ensures that adequate safeguards are in place, including:
Heng787 does not transfer players' personal data to countries without adequate data protection standards without appropriate contractual safeguards and, where required, your consent.
The heng787 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If you believe your minor child has registered an account on heng787 or provided us with their personal data without your consent, please contact us immediately at support@heng787.my. We will take prompt action to delete the account and associated data.
Parents and guardians are encouraged to use parental control software and to speak with their children about online safety in order to prevent unauthorised access to betting platforms.
Heng787 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. You will be notified of any material changes through:
We encourage you to review this Privacy Policy periodically. Continued use of the heng787 platform after any changes take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints about how heng787 handles your personal data, we encourage you to reach out to us first. Our privacy team is committed to resolving every issue transparently and promptly.
You can reach heng787's Data Protection Officer (DPO) via:
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the relevant regulatory authority in Malaysia.
This Privacy Policy is governed by the laws of Malaysia. Any disputes relating to data privacy will be resolved in accordance with the jurisdiction of the competent Malaysian courts.
Heng787 is committed to responsible gambling practices. This platform is intended for users aged 18 and above. For more information on self-control tools and support resources, visit the Responsible Gaming us. You may also review Terms & Conditions for full details on platform rules.
Now that you know how heng787 protects your privacy, create a free account today and enjoy a safe, transparent, and exciting betting experience with Malaysia's growing community of players.